FREQUENTLY ASKED QUESTIONS
Before you place your first order.
What is your MOQ?+
Stock or lightly customized styles can start from 100 pcs. Fully custom printed packaging commonly starts from 500 pcs.
Can I order samples first?+
Yes. We recommend confirming product and packaging samples before mass production.
Do you provide private label packaging?+
Yes. We can support logo print, retail boxes, sleeves, trays, inserts, barcodes and instruction copy.
How long does production take?+
Typical lead time is 7–15 days after sample and artwork approval. Complex packaging or large orders may take longer.
Which payment and shipping terms are available?+
Terms depend on order value and destination. The quotation can include courier, air, sea or buyer-nominated forwarder options.
Can you develop a style from my reference?+
Yes. Share photos, samples or a lash map. We will assess materials, construction, target cost and sampling route.
How do I receive an update after submitting an inquiry?+
Your inquiry appears in our sales dashboard and can trigger email and WhatsApp notifications once your production contact details are connected.